Privacy Policy

Introduction

At ARS Repair Inc. (“we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (arsrepairs.com/), schedule services, or interact with us in South Florida, including Miami-Dade, Broward, and Palm Beach counties.

This policy is designed to comply with applicable Florida laws, including the Florida Information Protection Act (Florida Statute § 501.171), which requires notification in the event of a data breach, and general consumer protection provisions under Florida Statutes Chapter 501. Note that the Florida Digital Bill of Rights (Florida Statutes §§ 501.701–501.721), effective July 1, 2024, does not apply to us as we do not meet the applicability thresholds (e.g., global annual revenue exceeding $1 billion and specific operational criteria related to online advertising or app stores). We follow best practices for data privacy to ensure transparency and security.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not provide us with your information.

Effective Date: October 20, 2025.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us, schedule repairs, or use our services. This may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Service Details: Information about your appliances, service location, and repair needs.
• Payment Information: Credit card details, billing address, or other payment methods (processed securely via third-party providers).
• Technical Information: Automatically collected data such as IP address, browser type, device information, and usage data when you visit our website (e.g., via cookies or similar technologies).

We do not collect sensitive personal information (e.g., Social Security numbers, health data) unless necessary for specific services, and only with your explicit consent.

How We Use Your Information

We use your personal information solely for legitimate business purposes, in compliance with Florida consumer protection laws:

• To provide and schedule appliance repair services.
• To process payments and send invoices.
• To communicate with you about your service, updates, or promotions (with opt-out options).
• To improve our website and services.
• To comply with legal obligations, such as tax reporting or responding to lawful requests.

We do not sell your personal information or use it for targeted advertising without your consent.

Sharing Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service Providers: With trusted vendors (e.g., payment processors) who assist us in operating our business, bound by confidentiality agreements.
• Legal Requirements: As required by law, such as in response to subpoenas, court orders, or to comply with Florida Statute § 501.171 for data breach notifications.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred.

We do not share information with marketers or unrelated third parties without your permission.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse, in line with Florida’s data protection standards. This includes encryption for payment data and secure storage practices. However, no system is completely secure, and we cannot guarantee absolute security.

In the event of a data breach involving personal information, we will notify affected individuals and authorities as required by Florida Statute § 501.171.

Your Rights and Choices

Under Florida law, you have certain rights regarding your personal information:

• Access and Correction: You may request access to or correction of your information by contacting us.
• Deletion: You may request deletion of your information, subject to legal retention requirements (e.g., for billing records).
• Opt-Out: You can opt out of marketing communications at any time by contacting us or using unsubscribe links.
• Do Not Sell: Although we do not sell data, you can request confirmation.

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe, typically 45 days.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, track usage, and gather analytics. You can manage cookie preferences through your browser settings. We do not use tracking for behavioral advertising.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly, in compliance with federal laws like the Children’s Online Privacy Protection Act (COPPA).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the new effective date and may notify you via email if significant changes occur.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

• Phone: 954-376-3086
• Email: info@arsrepairs.com
• Address: 5000 SW 52nd Street, Suite 513, Davie, FL 33314

We welcome your feedback and will address any concerns in accordance with Florida consumer protection laws.