Last updated: October 20, 2025

This Privacy Policy describes how ARS Repair Inc. (“ARS,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through the appliancesrepairservice.ca website (the “Site”) and our related services. By using our Site, submitting a form, or engaging our services, you agree to the practices described below, in compliance with applicable U.S. privacy laws.

1. Applicable Laws

ARS operates in Florida, United States. Our handling of personal information is governed by applicable U.S. federal and state privacy laws, including but not limited to the Florida Information Protection Act and other relevant regulations. We are committed to protecting your privacy and will update this Policy as privacy laws evolve.

2. Information We Collect

2.1 Information Provided Through Forms and Bookings

When you contact us or book a service through our online forms, phone, or email, we may collect information including but not limited to:

Name
Email address
Phone number (including mobile)
Service address or property location
Appliance details and service notes
Preferred appointment dates and times

We collect this information to process service requests, schedule appointments, and communicate about your booking.

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect non-personal information such as IP address, browser type, device type, operating system, referring URLs, and interaction patterns. We use this information to maintain security and improve Site performance.

2.3 Cookies and Similar Technologies

We use cookies and related technologies to enhance user experience and analyze Site performance. You may disable cookies through your browser settings, but some features may not work as intended.

3. How We Use Collected Information

To process inquiries, quotes, and booking form submissions.
To provide and manage appliance repair and installation services.
To communicate with you regarding appointments, updates, and follow-up.
To improve our website, service delivery, and customer support.
To send service notifications and marketing communications with your consent.
To comply with legal, accounting, and regulatory requirements.

4. SMS/Text Message Updates and Marketing

ARS may send SMS/text messages for service reminders, scheduling updates, and promotional offers. Participation is optional and requires your express consent in accordance with the Telephone Consumer Protection Act (TCPA) and applicable state laws.

By opting in via our online form, checkbox, or by texting a designated keyword, you agree to receive text messages from ARS related to your service or promotions. Consent is not a condition of purchase or service.

4.2 Message Types and Frequency

Messages may include appointment confirmations, reminders, service arrival notifications, follow-ups, and limited-time promotions. Message frequency varies depending on your engagement.

4.3 Opt-Out and Assistance

To stop receiving texts, reply STOP at any time.
For help, reply HELP or contact us directly using the information below.
Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4.4 Data Use for SMS Programs

We use your mobile number solely for delivering requested messages, managing preferences, and maintaining TCPA-required consent records.

5. Service Area

ARS Repair Inc. proudly provides appliance repair and installation services to homeowners, and property managers across South Florida. Our experienced technicians serve major regions including Miami, Doral, Hialeah, Coral Gables, Kendall, Aventura, Miami Beach, Fort Lauderdale, Hollywood, Sunrise, Pompano Beach, West Palm Beach, Boca Raton, and surrounding areas.

All personal information collected from customers in our service area is managed in compliance with U.S. privacy laws and protected according to applicable federal and state standards.

6. Legal Basis for Processing

We collect and use personal information with your consent, to fulfill service contracts, to meet legal obligations, and for legitimate business purposes such as scheduling, record-keeping, and fraud prevention.

7. Data Security and Hosting

Our website and related systems are hosted on servers located in the United States. We take reasonable steps to ensure that any service providers handling your data maintain appropriate safeguards, including contractual commitments and security controls to protect your personal information.

Service Providers: We share limited personal information with vendors and contractors who perform services such as hosting, appointment management, customer communication, and analytics. They are bound by confidentiality and data-protection obligations.
Legal Obligations: We may disclose information when required by law or to protect our rights, property, or safety.
Business Transactions: In the event of a merger, acquisition, or asset transfer, customer information may be included under equivalent safeguards.

We do not sell or rent personal information to any third party.

9. Data Retention and Security

We retain personal information only as long as necessary for the purposes set out in this Policy or as required by law. We use physical, technical, and administrative safeguards to protect data from loss, theft, unauthorized access, disclosure, or alteration.

10. Your Rights

Access and Correction: You may request access to or correction of your personal information.
Withdraw Consent: You may withdraw consent for marketing communications, including email and SMS, at any time.
Deletion Requests: You may request deletion of your personal data, subject to legal or contractual obligations.

11. Email Marketing

If you subscribe to our email list, we may send you updates, service reminders, or promotional offers. You can unsubscribe anytime using the link in the message or by contacting us.

12. Children’s Privacy

Our Site and services are intended for adults aged 18 and older. We do not knowingly collect personal information from minors without verified parental consent.

13. Future Privacy Law Updates

Privacy laws continue to evolve at both the federal and state levels. ARS is committed to updating this Policy as new legislation comes into force to ensure continued compliance and protection of your personal information.

14. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new “Last updated” date. Continued use of our Site or services indicates your acceptance of the revised Policy.

15. Contact Us

ARS Repair Inc. appliancesrepairservice.ca Miami, Florida, 33101 (954) 376-3086 service@arsrepairs.com

16. Privacy Complaints and Oversight

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us first. If your issue remains unresolved, you may contact the Federal Trade Commission (FTC) or your state’s consumer protection agency for further assistance.

Privacy Policy